Totally Trendy Refund Policy
Effective Date: [Date]
- Refund Eligibility: We want our customers to be fully satisfied with their purchases. If you are not entirely happy with your purchase, you may be eligible for a refund under the following conditions:
- The product/service was purchased directly from Totally Trendy
- The request for a refund is made within 10 days from the date of purchase.
- Refund Process: To request a refund, you must contact our customer support team at [customer support email/phone number]. Please provide the following information when contacting us:
- Order number or proof of purchase
- Reason for the refund request
- Any relevant supporting documentation or images, if applicable
-
Refund Approval: Once we receive your refund request, we will review it to determine if you meet the eligibility criteria. If your request is approved, we will initiate the refund process. Please note that it may take 5 days to process the refund, depending on the payment method used during the purchase.
-
Refund Methods: Refunds will be issued using the original payment method used during the purchase. If the original payment method is unavailable for any reason, we may issue the refund using an alternative payment method at our discretion.
-
Non-Refundable Items/Services: Certain items or services may not be eligible for a refund, including but not limited to:
- Downloadable software, digital products, or services consumed or completed.
- Perishable goods.
- Gift cards or vouchers.
-
Partial Refunds: In some cases, we may offer partial refunds for products/services that have been partially used or consumed, subject to our evaluation.
-
Refunds for Services: For services provided, refunds will be determined based on the extent of completion and any costs incurred up to the point of the refund request.
-
Shipping and Handling Charges: Shipping and handling charges associated with the original purchase are non-refundable unless the product was received damaged or defective.
-
Changes to the Refund Policy: We reserve the right to update or modify this refund policy at any time without prior notice. The revised policy will be posted on our website [website URL], and the effective date will be updated accordingly.
Please take the time to read and understand our refund policy before making a purchase. If you have any questions or concerns, please contact our customer support team for assistance.
[Totally Trendy] [US] [[email protected]] []
Remember to review this policy with your legal advisor to ensure it aligns with your business needs and local regulations. Additionally, make sure to clearly display this policy on your website or wherever you offer your products or services to keep customers informed.